Booking engine integrations

Hotel Waitlist runs alongside your existing booking engine. Our tags are installed through your Google Tag Manager container and capture guests who leave without booking, including guests who find no rooms for their dates.

SiteMinder

SiteMinder's booking engine shows guests which room types are sold out for their dates, and which are still available. Hotel Waitlist reads both, so it can act on a fully sold-out search and on a search where only some rooms are gone.

SynXis

The SynXis booking engine is used by independent hotels and by groups. Hotel Waitlist captures guests who find no availability, and guests who find only some room types left, for their dates.

Mews

When a guest searches, the Mews booking engine reports which room categories are available and which are not. Hotel Waitlist uses that report to tell a fully sold-out search from a partly sold-out one.

Cloudbeds

Cloudbeds can either hide unavailable rooms or show them greyed out, depending on your settings. Hotel Waitlist works with either setting, and captures guests who find nothing available or only some rooms left.

Guestline

Guestline's booking engine hides unavailable rooms behind a separate button by default, so a guest can leave without ever seeing what was sold out. Hotel Waitlist captures those guests along with the dates they searched.

eviivo

eviivo leaves sold-out rooms off the results page entirely. Hotel Waitlist compares the rooms shown against your full list of room types, so it can tell when a guest's search came back short.

Amadeus iHotelier

iHotelier leaves unavailable rooms off the page instead of marking them. Hotel Waitlist compares the rooms shown against your full list of room types, and reads iHotelier's own date format from the booking link.

RoomRaccoon

RoomRaccoon shows guests a clear message when nothing is available for their dates. Hotel Waitlist offers those guests a place on the waitlist instead of letting them leave.

Using a different booking engine? Hotel Waitlist works with any booking engine that can load Google Tag Manager. Talk to us about yours.

Work at a booking engine or PMS? See how Hotel Waitlist connects to platforms.

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