Booking abandonment recovery for RoomRaccoon hotels

RoomRaccoon shows guests a clear message when nothing is available for their dates. Hotel Waitlist offers those guests a place on the waitlist instead of letting them leave.

What Hotel Waitlist picks up on RoomRaccoon

  • Searches where no room is available for the guest's dates.
  • Searches where some room types are sold out and others are still bookable.
  • The check-in and check-out dates the guest searched.

Guests who can't book are offered a place on the waitlist. When a matching room opens, Hotel Waitlist emails them with their dates and a way straight back into your booking engine.

How setup works

Your Google Tag Manager container is added in your RoomRaccoon dashboard's booking engine settings. RoomRaccoon's own tracking keeps working alongside it. Our tags then go into that container.

Nothing about your RoomRaccoon booking engine changes for your guests or your team.

Pricing

There is no setup fee and no monthly fee. You pay a 10% commission on the net room revenue of bookings Hotel Waitlist delivers, and nothing for waitlist sign-ups that don't book.

A booking counts when it is completed in the same tracked session as a Hotel Waitlist interaction, or when it redeems a Hotel Waitlist coupon. No booking is counted twice. Full terms.

RoomRaccoon questions

Does Hotel Waitlist work with RoomRaccoon?

Yes. Hotel Waitlist works with the RoomRaccoon booking engine. Our tags are installed through a Google Tag Manager container on your booking pages and run alongside RoomRaccoon.

How is Hotel Waitlist set up on RoomRaccoon?

Your Google Tag Manager container is added in your RoomRaccoon dashboard's booking engine settings. RoomRaccoon's own tracking keeps working alongside it. Our tags then go into that container.

What does Hotel Waitlist cost for RoomRaccoon hotels?

There is no setup fee and no monthly fee. You pay a 10% commission on the net room revenue of bookings Hotel Waitlist delivers, and nothing for waitlist sign-ups that don't book.

Does Hotel Waitlist replace RoomRaccoon?

No. Guests who come back from a Hotel Waitlist email book through your RoomRaccoon booking engine as normal, so every recovered booking is a direct booking with no OTA commission.

Running RoomRaccoon? See what you'd recover.

Book a short call and we'll show you what Hotel Waitlist would recover for your property.

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