Booking abandonment recovery for Guestline hotels

Guestline's booking engine hides unavailable rooms behind a separate button by default, so a guest can leave without ever seeing what was sold out. Hotel Waitlist captures those guests along with the dates they searched.

What Hotel Waitlist picks up on Guestline

  • Searches where no room is bookable for the guest's dates.
  • Searches where some rooms are marked not available and others are still bookable.
  • The arrival and departure dates the guest searched.

Guests who can't book are offered a place on the waitlist. When a matching room opens, Hotel Waitlist emails them with their dates and a way straight back into your booking engine.

How setup works

Your Google Tag Manager container is added in the online booking configuration of your Guestline system, which loads it on your booking pages. Our tags then go into that container.

Nothing about your Guestline booking engine changes for your guests or your team.

Pricing

There is no setup fee and no monthly fee. You pay a 10% commission on the net room revenue of bookings Hotel Waitlist delivers, and nothing for waitlist sign-ups that don't book.

A booking counts when it is completed in the same tracked session as a Hotel Waitlist interaction, or when it redeems a Hotel Waitlist coupon. No booking is counted twice. Full terms.

Guestline questions

Does Hotel Waitlist work with Guestline?

Yes. Hotel Waitlist works with the Guestline booking engine. Our tags are installed through a Google Tag Manager container on your booking pages and run alongside Guestline.

How is Hotel Waitlist set up on Guestline?

Your Google Tag Manager container is added in the online booking configuration of your Guestline system, which loads it on your booking pages. Our tags then go into that container.

What does Hotel Waitlist cost for Guestline hotels?

There is no setup fee and no monthly fee. You pay a 10% commission on the net room revenue of bookings Hotel Waitlist delivers, and nothing for waitlist sign-ups that don't book.

Does Hotel Waitlist replace Guestline?

No. Guests who come back from a Hotel Waitlist email book through your Guestline booking engine as normal, so every recovered booking is a direct booking with no OTA commission.

Running Guestline? See what you'd recover.

Book a short call and we'll show you what Hotel Waitlist would recover for your property.

Book a Demo