Cloudbeds can either hide unavailable rooms or show them greyed out, depending on your settings. Hotel Waitlist works with either setting, and captures guests who find nothing available or only some rooms left.
Guests who can't book are offered a place on the waitlist. When a matching room opens, Hotel Waitlist emails them with their dates and a way straight back into your booking engine.
Your Google Tag Manager container is added in the booking engine settings of your Cloudbeds dashboard, where custom scripts are managed. Our tags then go into that container.
Nothing about your Cloudbeds booking engine changes for your guests or your team.
There is no setup fee and no monthly fee. You pay a 10% commission on the net room revenue of bookings Hotel Waitlist delivers, and nothing for waitlist sign-ups that don't book.
A booking counts when it is completed in the same tracked session as a Hotel Waitlist interaction, or when it redeems a Hotel Waitlist coupon. No booking is counted twice. Full terms.
Yes. Hotel Waitlist works with the Cloudbeds booking engine. Our tags are installed through a Google Tag Manager container on your booking pages and run alongside Cloudbeds.
Your Google Tag Manager container is added in the booking engine settings of your Cloudbeds dashboard, where custom scripts are managed. Our tags then go into that container.
There is no setup fee and no monthly fee. You pay a 10% commission on the net room revenue of bookings Hotel Waitlist delivers, and nothing for waitlist sign-ups that don't book.
No. Guests who come back from a Hotel Waitlist email book through your Cloudbeds booking engine as normal, so every recovered booking is a direct booking with no OTA commission.
Tell us about your property and we'll get you set up, or book a short call.